·         Creating and Maintaining Project Plans

·         Managing Cross Functional Relationships

·         Proficiency in MS Word, Excel, PowerPoint, Visio

·         Team Building

·         Verbal and Written Communication

·         Developing Solutions

·         Highly Organized

·         Innovative Thinker

 

SELECTED ACCOMPLISHMENTS

 

·         Coordinated program to migrate and/or decommission 80 applications and 15 tools.  Contributed to program savings of $1M.

·         Created on-boarding process of resources to ensure efficiency, minimize down-time, and establish standardization of requirements.

·         Created change management process to encourage risk identification, standardization, and elimination of potential waste.

 

 

 

VOLUNTEER SERVICES

 

Valley Kingdom International – Oak Forest, Illinois                                                                                                             04/2011-11/2013                                                                                                                                           

·         Supported Stand Against Violence in Chicago project.

·         Assisted with preparation and organization of recorded concert and classes/training prior to event.

·         Provide innovative ideas, filing, and mailings.

PROFESSIONAL EXPERIENCE

 

Earthen Gems – Oak Forest, Illinois                                                                                                                                06/2011 – 02/2014          

Owner/Founder

·         Designed and produced handmade jewelry and ordered commercial jewelry for resale.

·         Managed budget, accounts receivables, financial records, and stock levels.

·         Created and updated company website.

·         Created marketing plan to increase sales.

 

Coventry Healthcare - Downers Grove, Illinois                                                                                                                02/2011-04/2011                                                                                                                                                                                                                         

Contracted through Concise Technologies                                                                                                              

Associate Project Manager                                                                                                                                                              

·         Gathered business requirements for reporting needs.

·         Updated monthly scorecard and status reports.

·         Created and implemented new reports for Quality Assurance reporting.

·         Handled weekly project status, issues notifications, and risks using Microsoft Project Server.

 

HUB International - Chicago, IL                                                                                                                                          09/2010-12/2010                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 

Contracted through Harvest Consulting Group

Project Coordinator                                                                                                                                                                                                                                                                                                                                                                                                                       

·         Created project templates and established project management office standards for project management office using the PMBOK methodology.

·         Created Project Management Office SharePoint site for organization.

·         Managed and reconciled capital budget while tracking resource hours.

 

Garden Brunch Café - Nashville, Tennessee                                                                                                                     03/2009-09/2010                                                                                               

Business Analyst                                                                                                                                                               

·         Responsible for implementation for software, assessed current processes, and identified innovative marketing promotions.

·         Reduced turnaround time and enhanced customer service.

·         Created marketing plan to increase business for special events.

 

Northern Trust Company –Orland Park, Illinois                                                                                                             11/2006-11/2008

Contracted through Premier Systems Inc.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

Program Coordinator

·         Coordinated and organized program to migration/decommission multiple applications.

·         Updated project plans and a variety of documentation using Microsoft Project and Project Server.

·         Analyzed data to produce business metrics and a variety of reports.

·         Maintained documentation for program using SharePoint for auditing purposes and handled meeting minutes.

·         Handled all change control requests using Remedy.

·         Scheduled meetings and prepared documents.

 

TransUnion, LLC - Chicago, Illinois (Promotions while employed at TransUnion)                                                 05/1998- 04/2006                                                                                      Project Coordinator

·         Tracked production issues and monitored labor capacity usage and ensured deliverable/s deadlines were met.

·         Recommended adjustments to ease critical resources while ensuring cost control and acted as liaison between company executives and affiliates.

·         Received exceeding expectations performance reviews year over year.

 

EDUCATION AND CERTIFICATIONS

 

DeVry University, Tinley Park, Illinois

Degree: Bachelor of Science, Technical Management

Anticipated Graduation: 2014

 

Robert Morris University, Chicago, Illinois

Degree: Associate of Applied Science, Business Administration

Graduated: April 1998

Achievement: Dean’s List

 

TECHNICAL PROFICIENCIES

 

 

 

·         Microsoft Project, Project Server, Word, Access, Excel, PowerPoint, SharePoint, Remedy, Kronos, Visio, Adobe Acrobat, PeopleSoft, Clarity Portfolio, Lotus Notes, GroupWise, Microsoft Outlook, QuickBooks